'About Ride-Away' Video
Ride-Away: Mission, Vision & Values
To be a company that uses our success to build a better life for all we touch, as well as the communities we work and live in. To exceed the expectations of our customers, employees and suppliers by acting with unexpectedly high levels of competence, commitment and caring. To perpetually strive for improvement in our service delivery, process and behavior, thereby creating a culture and environment that encourages and demands excellence.
We want to be the company that is the role model for others regarding ethics, care, selflessness and product/service expertise. We envision an organization that is the employer of choice in the industry and community, thus attracting and maintaining the highest caliber of employees.
It is our vision to continuously grow revenues and profitability by expanding intelligently into the major metropolitan regions throughout the country. We will focus our energies on installing adaptive equipment in automobiles, and selling them, along with specific products and services that will enhance our customers' vehicular mobility experiences.
It is our requirement that we deliver product and service excellence because, as we expand and provide opportunities for career advancement for our employees, it is imperative we ensure that our clients are served at a level so great as to be previously not experienced.
Our vision is to be the nation's largest modified vehicle dealership which must come as the result of performance excellence, not low price. Our commitment and ability to perform will determine the speed and scope of our ultimate growth.
Ride-Away's 10 Commandments
Since the start of Ride-Away in 1986, there has been a list of 10 Commandments that each of our employees must live by. Click here to view Ride-Away's 10 Commandments.
Accountable for our work:
Our employees are committed and willing to accept responsibility for their actions, job performance and customer satisfaction.
Committed to doing the right thing:
We are committed to doing what is right, even if that means having to make hard decisions.
Committed to our employees:
We value each employee as an individual and recognize the significance and impact of each employee's contribution to the success of the organization as a whole.
Community service and social responsibility:
We believe that the most satisfying job is one in which a person can contribute significantly to the greater community. We will voluntarily take steps to improve the quality of life for employees and their families as well as for the local community and society at large.
Customer satisfaction and customer service:
We will focus every interaction and process on ensuring a customer experience that exceeds their expectations.
Honesty and integrity:
We believe in always being honest and in doing what is ethically correct for the customer, company, community, and other employees - under any circumstances.
Relationships and teamwork:
We value creating and maintaining long-lasting, meaningful relationships with our customers and employees and effective teamwork is critical to this process.
Respect and trust:
We will create an environment of mutual respect and trust between our employees and customers.
Superior quality and continuous improvement:
We demand excellence and we strive to continuously improve. From our employees to our products and in our relationships with customers, business partners and our community; superior quality is our expectation.